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How Online Ordering Works

Browse and select your garments

Each piece in the shop has been thoughtfully curated by the Michael Andrews team. While displayed in our recommended styling, each garment can be customized to suit your personal preferences.

Create or Update Your Pattern

EXISTING CLIENTS: If you are an existing client with a pattern on file, we will use it to craft your garments. Need adjustments? Let us know, and we can arrange an in-person or video consultation to update your pattern.

NEW CLIENTS: If you are a new client ordering from outside the New York area, we will send you a try-on garment, typically within two weeks. Once you receive it, we’ll schedule a video fitting with one of our expert stylists to review the fit and make any necessary adjustments.

After the initial try-on fitting, for bespoke orders, we will create a prototype garment specifically for you to further refine the exact shape of your pattern.

Crafted to Your Precise Measurements

Once we have determined the correct sizing for your garment, it will be made precisely to your measurements. When it’s ready, we will notify you to schedule an in-person or virtual fitting. Any necessary adjustments will be made at no additional cost, following our standard alterations policy.

Receive Your Custom Clothing

In about four to six weeks after your try-on or prototype fitting, you will receive your final garment(s). Try not to gloat too much as your friends envy your new clothes.

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